data center support

RACK59 data center support services utilize skilled technicians with years of experience armed with the latest tools and technologies and backed by the most effective monitoring solutions. The goal is always to ensure infinite access, and connectivity, maximum uptime and flawless security.
Remote Hands and Smart Hands technical support services enable you to have our skilled data center technicians act on your behalf and under your direction onsite at the RACK59 data center to proactively or reactively fix any issues that may arise with your colocation equipment.

RACK59 has worked tirelessly to develop a proven reputation for first rate customer service. Our support services are delivered by a team of on-site experts who work tirelessly to equip your deployment day in and day out. These 24x7x365 support services comes in many forms and are customizable for your company’s specific needs.

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